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Nuances of Delighting Customers: An Exclusive Interview with Mr. Gangadhar Krishna, Customer Service Consultant

Customer Guru

APRIL 10, 2018

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority for all the Indian businesses so that they become more sustainable and successful globally. Thus, we are on a mission to spread this awareness, inspiring and guiding professionals to adopt and inculcate a customer-centric approach.

Consulting 110
Consulting Consulting Customer Service Customer centricity 110
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The Comprehensive Guide to Assessing the Average Talk Time Metric in Call Centers

NobelBiz

SEPTEMBER 12, 2023

This not only reduces customer wait times but also enhances the quality of service as agents can provide accurate and timely responses. Establish a system where agents regularly receive constructive feedback on their performance. Dive into the world of outbound sales, from industry insights to performance optimization.

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Metrics Call Center Outbound sales Contact Center 52
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