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B2B Has Its Own CX Challenges

Anexa BPO

Our pros are trained to represent YOUR brand in an authentic, results-driven way, no matter which areas they manage – customer service, inbound and outbound sales, lead generation, tech support – they have your company’s back. And eCommerce? We were made for that.

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The Next Normal: The Only Constant is Change Itself

Anexa BPO

Anexa’s intake process is rigorous and standardized, ensuring that our employees bring your company its best chance for success, no matter which areas they manage – customer service, inbound and outbound sales, lead generation, tech support – they have your company’s back. And e-commerce? We were made for that.

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The New Player in Town – eB2B Platforms

Anexa BPO

Anexa’s intake process is rigorous and standardized, ensuring that our employees bring your company its best chance for success, no matter which areas they manage – customer service, inbound and outbound sales, lead generation, tech support – they have your company’s back. And e-commerce? We were made for that.

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Ecommerce , CX and the ‘New Normal’ – BPO / Outsourcing Companies Support Brands

Anexa BPO

Outsourcing your critically important customer-centric processes to a company that specializes in customer-centric service is a no-brainer. And e-commerce? We were made for that.

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The Comprehensive Guide to Assessing the Average Talk Time Metric in Call Centers

NobelBiz

If you want to go beyond the Average Talk Time sales success, explore our on-demand webinar: “ Boosting Outbound Sales Performance.” Dive into the world of outbound sales, from industry insights to performance optimization. Learn how Contact Center data and technology can elevate your sales game.

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Nuances of Delighting Customers: An Exclusive Interview with Mr. Gangadhar Krishna, Customer Service Consultant

Customer Guru

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority for all the Indian businesses so that they become more sustainable and successful globally. Thus, we are on a mission to spread this awareness, inspiring and guiding professionals to adopt and inculcate a customer-centric approach.

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Why Mindfulness Belongs in Your Call Center

Customer Centric Support

Productivity – Within one week of introducing mindfulness to that same small outbound sales call center last year, productivity increased by 17% and they are maintaining it. Customer Centric Support Home. The post Why Mindfulness Belongs in Your Call Center appeared first on Customer Centric Support.