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Customer Complaints: A Guide to Resolving 8 Regular Issues

Nicereply

JANUARY 17, 2024

By effectively resolving complaints with excellent customer service, you retain existing customers and increase customer satisfaction , enhancing the likelihood of future sales from these loyal patrons. Help your business grow Complaint resolution is not just about damage control but also a powerful tool for business expansion.

Complaint resolution 105
Complaint resolution Scripts Feedback Wait times 105
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An Interview With John Goodman: Father of the Customer Care Revolution

Connecting the Dots

JULY 27, 2020

A little more than forty years ago, the marketplace was very different from todays, with little to no attention paid to customer care and complaint resolution. Finally, many consumers dread phone trees, the wait time in the queue, and reaching someone with a heavy accent who may have no cultural frame of reference.

Customer Care 62
Customer Care Complaint resolution Government Education 62
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