ProProfs Blog
MAY 18, 2021
There is no definite answer to this question! Alternatively, the efforts made by a customer while interacting with your brand can be measured by a customer effort score (CES). Usually, it is embedded at major touchpoints like product purchases or customer complaint resolution. How long should a survey be?
Nicereply
AUGUST 28, 2023
Handling customer complaints is always challenging for customer support managers. There is nothing sexy about business owners having to handle customer complaints but resolving complaints is an inevitable part of running a business.
SmartKarrot
NOVEMBER 25, 2021
Before shouting out the reasons that will make conversation artificial intelligence ultimately be a SaaS superpower, let us look at the definition of conversational AI. With the help of conversation artificial intelligence as a lead magnet, you can increase customer support and sales productivity. Final Words.
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