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Committing to ‘Teachability’ Takes You One Step Closer to Becoming a Great Leader

Etech GS

Coach John Wooden of UCLA won 11 national championships in 12 years, yet he never stopped searching for ways to learn more, improve himself, and improve his teams. He leveraged the knowledge of basketball from his experience as a player and the wisdom of his coaches (Earl Warner, Glenn Curtiss, and Piggy Lambert). General knowledge.

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RCDA introduces online work-from-home courses for contact center teams

Robert Davis

For Supervisors: Coaching Your Work-From-Home Agents for Maximum Results. It will give participants one bite-size piece at a time and let them work on that piece for an entire week. For Leaders at Any Level: Proven Leadership Tactics. With the Zoom approach, we will deliver this training and use this approach over seven weeks.

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15 Top Customer Service Training Courses for Your Agents (Half Are Free)

Comm100

We’ve compiled a comprehensive list of the best courses out there, ranging from free online courses to pricier, on-site seminars that bring learning straight to your office. Pick the course that fits your companies time, budget, and learning needs, and you have nothing to lose. Customer Service Training by ALISON. Cost: $199+.

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Top 18 Most Influential Women in the Sales World (2019 Ready)

CrazyCall

Alice Heiman is a sales coach and internationally renowned sales expert who demonstrates business owners and SMBs how to generate leads, handle objections and close more deals. Must-read: #1 Tip for Saving Time With Sales Training. Joanne Black is the founder of No More Cold Calling, a speaker and innovative seminar leader.

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