Inbound vs. Outbound Calls: Which Is Right For Your Business?
JustCall
APRIL 3, 2023
Similarly, 41% of the sales reps consider phones to be the most effective sales tool. But what kind of call is best for your business, outbound or inbound? By coaching agents to provide the best customer experience, companies can leverage inbound calls to nurture leads, build brand loyalty and increase customer retention.
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