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Nuances of Delighting Customers: An Exclusive Interview with Mr. Gangadhar Krishna, Customer Service Consultant

Customer Guru

APRIL 10, 2018

Continuing with our initiative of sharing experiences of top-notch CX experts, we have another gem of an interview with Mr. Gangadhar Krishna, an independent author, coach, trainer and consultant in customer service and excellence. Managing to open doors, I launched my personal portal www.delightingcustomers.com with much fervor.

Consulting 110
Consulting Consulting Customer Service Customer centricity 110
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How to Create Enablement Content Your Sales Team Actually Uses

aircall

OCTOBER 25, 2018

Selling methods would have to become more personalized, value-driven, and focused on listening to the buyer’s needs (rather than trying to convince them what their needs are). In order to meet the needs of those sophisticated prospects, sales teams need to be trained, coached, and armed with compelling enablement content for each deal stage.

Sales 75
Sales B2B Outbound sales SaaS 75
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