ProProfs Blog

JUNE 30, 2020

Chief Customer Officer 2.0. Want a proven framework to help you launch and advance the customer experience transformation in businesses in every vertical around the world? Want a proven framework to help you launch and advance the customer experience transformation in businesses in every vertical around the world?

Customer Service 128

Customer Service Chief Customer Officer Customer centricity Marketing 128

Comm100

SEPTEMBER 22, 2016

But we still want you to be able to take advantage of the books that can transform your current customer support operations. For this reason, we’ve compiled a list of 30 excellent customer service related books, separated by comprehensive categories so you can find exactly what you need in record time. Loyalty 3.0:

Customer Service 70

Customer Service Gamification Consulting Consulting 70

Vistio

MAY 28, 2022

There are a lot of terms floating around to define our industry and what customer experience is. There’s CX, customer support, customer service, customer success, and on and on. And then customer support. Every company has some kind of customer support line.

Customer Experience 52

Customer Experience Contact Center SaaS Technology 52