Vcaretec

JUNE 6, 2022

When it comes to customer care across major industries, like Retail & E-Commerce, Wireless & Telecommunications, and Healthcare, there are plenty of smart minds out there. As a leader in outsourced customer service solutions, the customer care specialists at Vcare voted on fifty of the top thought leaders in our space.

Customer Care 98

Customer Care Chief Customer Officer CRM Wireless 98

Taylor Reach Group

MARCH 8, 2021

When we present our findings to senior leadership, they are always enthused about the depth and detail we provide, and they are anxious to move forward. All are optimistic as we conclude our engagement. Lack of Engagement. There are no internal mentors they can look to for contact center or customer care and support guidance.

Consulting 100

Consulting Consulting Contact Center Chief Customer Officer 100

Netomi

JANUARY 5, 2022

Bill is an award-winning speaker, blogger, and writer in the areas of customer service for front-line associates and leadership for managers. Presently the general manager of Marriott Vacation Club Pulse San Diego, he was the general manager of The Inn at Bay Harbor?A Show podcast and a regular contributor to Forbes. Evan Shumeyko.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98