Where Is Customer Success Headed in 2022?
ChurnZero
OCTOBER 15, 2021
Customer Success gradually, then suddenly, came to exist. Customer Success gradually, then suddenly, became essential to SaaS companies. Customer Success gradually, then suddenly, joined the C-suite. One of the most common questions in SaaS is “What’s a good NRR?”. NRR is both your friend and your “friend.”
Let's personalize your content