Chatbots Document industry standards Scripts 
Global Response
MARCH 27, 2024
An effective call center script balances consistent service quality with personalized customer interactions. The script should serve as a guide rather than a rigid framework. It should enable agents to respond to the unique aspects of each call while maintaining a high standard of service.
AWS Machine Learning
JANUARY 26, 2024
Accelerate your security and AI/ML learning with best practices guidance, training, and certification AWS also curates recommendations from Best Practices for Security, Identity, & Compliance and AWS Security Documentation to help you identify ways to secure your training, development, testing, and operational environments.
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AWS Machine Learning
APRIL 23, 2024
With Knowledge Bases for Amazon Bedrock, you can quickly build applications using Retrieval Augmented Generation (RAG) for use cases like question answering, contextual chatbots, and personalized search. For latest information, please refer to the documentation above. It calls the CreateDataSource and DeleteDataSource APIs.
AWS Machine Learning
MARCH 14, 2024
Whether creating a chatbot or summarization tool, you can shape powerful FMs to suit your needs. There are several use cases where RAG can help improve FM performance: Question answering – RAG models help question answering applications locate and integrate information from documents or knowledge sources to generate high-quality answers.
JustCall
AUGUST 23, 2023
It’s not just about the tools or scripts, it’s about the environment, empowerment, and encouragement agents receive. Customer Support Technologies: Leverage cutting-edge technologies like AI chatbots and predictive analytics, and regularly train your team to maximize the potential of these tools for superior service delivery.
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