Customer-Centric Cultures are Made of This
Beyond Morale
SEPTEMBER 30, 2013
Two of my most active associations are the Customer Experience Professionals Association ( CXPA ) and the Call Center Network group ( CCNG ). Improving well-being is more difficult than constructing a sense of purpose because what causes a higher sense of well-being in individuals is unique. Conflict Management. Motivation.
Let's personalize your content