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How a Cloud Contact Center Solution Improves ServiceNow's Healthcare and Life Sciences Platform

3CLogic

As healthcare providers look for ways to improve patient experiences in the post-pandemic era, giving high-quality healthcare support services is a top priority for providers. What is ServiceNow Healthcare and Life Sciences (HCLS) Service Management? Improved Patient Care Experiences. Unified Teams and Data.

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Best Call Center Software for Healthcare

Balto

Running a contact center in the healthcare space isn’t an easy task. However, call centers can find cost savings, efficiencies, and more when using modern software solutions. In this piece, we’ll provide you with insights into everything you need to know about healthcare contact center software.

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Allscripts Improves Call Quality, ServiceNow Connection, and Innovation with PureCloud

ConvergeOne

Healthcare IT vendor Allscripts recently faced a significant and costly upgrade for its operating system environment. At the same time, its premises-based contact center system was up for annual maintenance renewal. Read the case study. They are well suited to the way we work.”.

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Cloud Contact Center: What Is It & How Does It Work?

TeleDirect

At TeleDirect, we deliver cloud-based contact center solutions to companies and industries across America. Cloud Contact Center: What Is It & How Does It Work? Why Cloud Contact Centers Reign Supreme Cloud-based contact center solutions are becoming increasingly popular, and it’s easy to see why.

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Roper St. Francis Healthcare: A Real-Time Centralized Scheduling Solution

Revation Systems

Francis Healthcare, located in Charleston, South Carolina, cares for Lowcountry families along the South Carolina coast with a mission of healing all people with compassion, faith and excellence. The Solution . Donte Lazarus, the Contact Center Director at Roper St. Francis Healthcare. . Francis Healthcare.

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Roper St. Francis Healthcare Improves Patient Experience through Real-Time Data

Revation Systems

Francis Healthcare, located in Charleston, South Carolina, cares for Lowcountry families along the South Carolina coast with a mission of healing all people with compassion, faith and excellence. Now, Revation’s LinkLive technology handles every session that comes into our call center from beginning to end. Francis Healthcare.

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Allscripts Improves Call Quality, ServiceNow Connection, and Innovation with PureCloud

Altivon

Healthcare IT vendor Allscripts recently faced a significant and costly upgrade for their operating system environment. At the same time, their premise-based contact center system was up for annual maintenance renewal. Read the Full Allscripts case study. They are well suited to the way we work.”.