Spearline

JUNE 18, 2019

Spearline's unique platform presents a cloud-based SaaS solution with tentacles reaching physical points-of-presence around the globe, connecting to both fixed-line telecommunications networks and mobile operators. Pinpoint failures, identify patterns, and share information using our detailed call logs.

Telecommunications 40

Telecommunications Interactive Voice Response Call Logging Call flow 40

Spearline

JUNE 18, 2019

Spearline's unique platform presents a cloud-based SaaS solution with tentacles reaching physical points-of-presence around the globe, connecting to both fixed-line telecommunications networks and mobile operators. Pinpoint failures, identify patterns, and share information using our detailed call logs.

Telecommunications 40

Telecommunications Interactive Voice Response Call Logging Call flow 40

NobelBiz

MAY 24, 2022

They can also be quantitative (such as lower average handling time , higher number of calls handled over a period of time, etc.). He must be present at all times to provide guidance in the event of a difficulty during a remote agent and customer interaction. This remote work presented technological, human, and management challenges.

Call Center 52

Call Center Management virtual call center Interactive Voice Response 52

JustCall

APRIL 12, 2023

Access Controls/Permissions Activity Dashboard AI/Machine Learning Alerts/Notifications Attribution Modeling Auto-Dialer Automatic Call Distribution Business Process Automation Calendar Management Call Disposition Call List Management Call Logging Call Management Call Monitoring Call Recording Gong Vs. Revenue.io

Sales 52

Sales Coaching CRM Contact center software 52

aircall

NOVEMBER 4, 2016

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. Your call center deserves a business phone provider with a vested interest in your success.

Customer Support 83

Customer Support Call Center Interactive Voice Response Automatic Callback 83

aircall

NOVEMBER 4, 2016

You can integrate services dedicated to live chat, email, call logging, purchase history, feedback surveying, support tickets, and many more. This is immensely helpful to call center agents and managers alike. Your call center deserves a business phone provider with a vested interest in your success.

Customer Support 54

Customer Support Interactive Voice Response Call Center Automatic Callback 54