Hodusoft
APRIL 17, 2024
Best Practices for Using Auto Attendant Industries That Can Benefit from Auto Attendants Past and Present: A Brief History of Auto Attendant Before the invention of auto attendant, callers had no choice other than to wait for their calls to be picked up by a customer support representative.
JustCall
APRIL 12, 2023
JustCall vs Aircall Customer Reviews Comparison The product score mentioned here is a culmination of real-time data from verified user reviews. Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.
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JustCall
APRIL 5, 2022
The VoIP phone expands your business communication capabilities and ensures business continuity with internet-based calling. In fact, it solves all analog phone incompetencies that once pestered sales and customer support teams. . An issue that haunts them, in this case, is the high cost associated with calling overseas.
JustCall
MARCH 10, 2023
UCaaS is a unified communications platform CCaaS is a contact center solution VoIP basically means using the internet to place calls Tabulated below are the subtle differences between these technologies that can help you choose better for your business. In addition to saving real estate costs, it helps you save on equipment costs.
JustCall
MARCH 23, 2023
IVR Call Flows The IVR call flow is an important element that drives an efficient IVR system. IVR call flows powered by DTMF tones and speech recognition removes potential IVR mistakes. Routing calls without mistakes speeds up the issue resolution process. This contributes to a steady business flow.
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