Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center
AWS Machine Learning
FEBRUARY 6, 2023
We wanted to combine the power of Amazon Lex’s conversational AI capabilities with the Talkdesk modern, unified contact center solution. The following diagram illustrates our solution architecture. About the authors Grazia Russo Lassner is a Senior Consultant with the AWS Professional Services Natural Language AI team.
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