To Bot or Not to Bot? Key Areas for Your Business to Implement Voice Self-Service
3CLogic
APRIL 20, 2021
Contact center managers can automate issue resolution by setting up self-service call flows that create personalized customer journeys and proactively offer callers the information they need. Enhance Call Flows with Voice Bots to Serve Customers Faster and More Efficiently. It’s what customers want.
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