Call Center Call center experience Feedback Government 
Serenova
OCTOBER 7, 2020
Coronavirus has officially kicked the work from home (WFH) trend into a permanent reality — and the call center is no exception. At the outset of the pandemic, as families rushed to stock up on toilet-paper and canned goods, contact center leaders were scrambling to transition customer service agents to remote status.
Dialer 360
DECEMBER 15, 2021
Remote call-center become a trend due to COVID19. At present time most of the call centers are working remotely. Call center conversation volume is enhanced that’s why they are satisfied. 5 approaches for remote call center agents. 3)Ensure your call center technology.
Dialer 360
DECEMBER 15, 2021
Remote call-center become a trend due to COVID19. At present time most of the call centers are working remotely. Call center conversation volume is enhanced that’s why they are satisfied. 5 approaches for remote call center agents. 3)Ensure your call center technology.
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