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3 Ways Call Center Supervisors Can Reduce Costs

Insite Managed Solutions

Conference Topics vs Company Priorities. Managing the Millennial Workforce . Improving Workforce Management to Optimize Service Levels. Top 5 Self-Service Pitfalls. Conference Chatter. Turning a Contact Center into a Profit Center. Destress After an Unpleasant Call. Nicola Behr.

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Building Blocks of Workforce Management

Insite Managed Solutions

Conference Topics vs Company Priorities. Managing the Millennial Workforce . Improving Workforce Management to Optimize Service Levels. Top 5 Self-Service Pitfalls. Conference Chatter. Turning a Contact Center into a Profit Center. Destress After an Unpleasant Call. Nicola Behr.

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Top 10 Technological Contact Center Trends

Insite Managed Solutions

Conference Topics vs Company Priorities. Managing the Millennial Workforce . Improving Workforce Management to Optimize Service Levels. Top 5 Self-Service Pitfalls. Conference Chatter. Turning a Contact Center into a Profit Center. Destress After an Unpleasant Call. Nicola Behr.

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Countdown to Verint Engage!

Verint

The annual Verint Engage global customer conference will convene on Monday, May 14 at the Sheraton Dallas Hotel. The conference provides an outstanding opportunity to discuss big ideas, bold innovations, and best practices to take back to the office and start using right away. There’s still time to register!

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Head to the Big D May 14-17 for the Verint Engage Customer Conference

Verint

It’s the Verint Engage global customer conference, and registration is underway for this year’s event at the Sheraton Dallas Hotel May 14 – 17. If you need help persuading your manager to allow you to attend, just download the conference justification memo that you can easily customize. Networking. Let’s do this, partner!