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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. AR has been especially beneficial in the technical suppor t domain. That’s quite a lot of new ideas, apps, presentations and giveaways to sift through.

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5 Customer Service Tech Trends to Explore at MWC 2018

TechSee

This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. AR has been especially beneficial in the technical suppor t domain. That’s quite a lot of new ideas, apps, presentations and giveaways to sift through.

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

Scope of expansion When call centers handle all your customer support, you can focus on expanding your business into new markets. The third-party call center solution provider will set up its operations easily and manage your customer support department.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Before founding Chargeback Gurus , Srii was the co-owner and CEO of InSO International Call Center for 13 years. InsO International changed the call center and customer service arena by pioneering the world’s first hybrid call center solution. Jessica Gagner. jessicagagner.

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Top 7 Business Texting Apps & How To Choose One

JustCall

JustCall JustCall is one of the top-rated corporate texting apps built for sales and customer support teams. Text messaging is among many features this call center solution offers; other features include sales and predictive dialer, multi-level IVR, conversation intelligence, and more.