25 Call Center Technology Trends to Watch in 2021
Callminer
FEBRUARY 23, 2021
Throughout 2020, many new trends arose and call center solutions continued to evolve to meet fresh challenges in the space. New Challenges for Call Centers in 2021. More Flexible Service Solutions. ” – Keti Limani, Customer Service trends 2021 , Surveypal; Twitter: @Surveypal.
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