call center solutions contact center solutions Surveys Virtual Agent 
3CLogic
SEPTEMBER 28, 2022
Accenture found that half of the patients they surveyed believe “a bad digital experience with a healthcare provider ruins the entire experience with that provider — and 39% believe a good digital interaction has a major influence on the patient experience,” underlying the need for high-quality digital healthcare services.
3CLogic
MAY 26, 2022
Effective customer experience management empowers your virtual agents to support each customer as an individual. Before researching potential contact center solutions, engage in customer journey mapping to understand the inherent needs of your unique customer base. Do you have customer service survey results?
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JustCall
MARCH 23, 2023
They become the first line of contact, eliminate waiting queues, gather useful customer information, and route the customer to the right team, reducing resolution time. Instead of a standalone IVR system, opt for telephony and call center solutions with in-built IVR systems. When to Use JustCall? When to Use Aircall?
JustCall
AUGUST 10, 2022
Features like call queuing, call recording, number porting, and speech-to-text make it a great solution for support and sales agents. It also integrates with third-party solutions like HubSpot, Zendesk, Pipedrive, and Intercom, giving you the ability to create an all-rounded, robust contact center solution.
JustCall
APRIL 5, 2023
It is less cumbersome and easier to set up Customer support is available and helpful Voicemails during a call and automated text messages make it time-saving JustCall has a G2 rating of 4.3/5 Nextiva has a web app and a mobile app for remote servicing and integrates with business solutions like ServiceNow, Salesforce, and Zendesk.
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