25 Call Center Technology Trends to Watch in 2021
Callminer
FEBRUARY 23, 2021
Throughout 2020, many new trends arose and call center solutions continued to evolve to meet fresh challenges in the space. “Your customers are ‘digital natives’ and are becoming more and more concerned with data privacy issues. ” – Customer Service Trends for 2021 , GlowTouch; Twitter: @GlowTouch.
Let's personalize your content