call center software Call Logging Coaching Sales 
NobelBiz
NOVEMBER 27, 2023
Advanced call logging is a vital tool for businesses to enhance communication management and operational efficiency. By automating the collection and organization of call details, businesses can gain valuable insights into their communication activities, improve customer interactions, and drive informed decision-making.
aircall
MARCH 7, 2017
This article will explore ways that to expedite and simplify after call work, and make it an asset rather than a chore. What is after call work? After call work, or ACW, encapsulates all the tasks which a customer support or sales representative must complete once they’ve terminated a call. Coaching booster shots.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
JustCall
APRIL 12, 2023
Native conversation intelligence platform and call analytics to ramp up agent performance Agent performance & coaching: Call monitoring and performance evaluation. Useful features Call Routing Call Recording Call Management Blended Call Center Call Logging, Virtual Call Center, Call Reporting , etc.
aircall
MARCH 7, 2017
This article will explore ways that to expedite and simplify after call work, and make it an asset rather than a chore. What is after call work? After call work, or ACW, encapsulates all the tasks which a customer support or sales representative must complete once they’ve terminated a call. Coaching booster shots.
JustCall
AUGUST 5, 2020
This system enables call center agents to attend calls right from their desktop. Agents can access all call logs and caller's information on their desktop with just a few clicks. It does not matter whether the call comes on their desktop or phone. ACD features to Boost Call Center Performance.
JustCall
APRIL 12, 2023
Conversation Intelligence Software has gained momentum over the years, and the first tool that comes to mind is Gong. Founded in 2015, Gong is a popular sales intelligence software that provides deep insights into deal progress, pipeline, and market trends. However, post-pandemic many Gong competitors have come to the fore.
JustCall
AUGUST 10, 2022
If you have specific call logging, call recording, and call routing Avoxi is a good choice. Top 8 Alternatives to Avoxi – Choose the Best Call Center Software for Your Business. Call recording – Record and monitor agent calls to improve quality and performance. Image Source.
Expert insights. Personalized for you.
59 
Let's personalize your content