call center professionals and Upselling - Customer Contact Central

Nearshore Spotlight: Colombia

Outsource Consultants

APRIL 29, 2019

With deep and long-standing ties to the United States, Colombia boasts a workforce with very strong English-speaking skills ready to tackle call center operations. Colombia’s workers are highly-trained call center professionals that drive high productivity and overall customer satisfaction. Sales with upselling.

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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

SEPTEMBER 9, 2023

Businesses choose this call center as they don’t want to spend their budget on infrastructure and staffing or their maximum time on handling high call volumes. They have a team of professionally trained experts who manage both high and low call volumes.

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Customer Contact Central

Nearshore Spotlight: Colombia

Call Center Outsourcing: Pros, Cons, and Best Practices

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