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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? This is where call center outsourcing plays a major role. Do you know that call center outsourcing services are one of the top choices of developing countries like Europe and America?

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Leadership that Engages in Contact Centers: Top Experts Reveal Secrets

CX Global Media

While Customer Service is his primary expertise, Nate is able to leverage experience in professional services, marketing, and sales to connect dots and solve the big problems. Fred Shadding Founder of Visionary Call Center Leaders Forum | Trusted Call Center Outsourcing Advisor & Industry Contributor.