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Let’s Talk Healthcare AI at HCCT 2019

Revation Systems

Looking to learn more about how your healthcare organization can digitally transform to meet and exceed the shifting expectations of today’s tech-savvy patients? Stop by Booths #28 & 29 to learn how our cloud-based call center solution enables your healthcare organization to transform the way doctors are able to connect with patients.

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Discuss Healthcare Call Center Trends with Revation at HCCT 2018

Revation Systems

Curious about recent trends in digital transformation and how they can impact and ultimately improve the patient experience, while lowering costs in healthcare call centers? The post Discuss Healthcare Call Center Trends with Revation at HCCT 2018 appeared first on Revation Systems.

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How Does Contact Tracing Work?

TeleDirect

How Do Call Centers Help with Healthcare-Related Communication? | Centers for Disease Control & Prevention (CDC), contact tracing has helped slow the spread of the virus. TeleDirect’s hotline call center is also a useful tool to handle critical, time-sensitive communication between patients and healthcare providers.

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What is Call Overflow Handling? 4 Reasons Your Call Center Needs it Now

Fonolo

Managing call spikes during peak periods in your call center can seem like an insurmountable challenge. Whether you’re in retail, healthcare, or the financial industry, understaffed contact centers coupled with increased call volumes create stressful moments for you and your agents.

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Deciphering ‘Call Forwarded Unconditionally’

Call Experts

Professional call-handling services are specialized solutions designed to manage and handle incoming calls for businesses or individuals. These services are offered by experienced call center professionals trained to handle calls professionally and efficiently.

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Is Your Contact Center AI Biased?

pindrop

Covid-19 has hastened the move towards employing these technologies in healthcare, media , and across industries to accommodate for shifts in consumer behavior; new restrictions in the number of personnel allowed in one car, room, or office. .