Vcaretec
JUNE 6, 2022
Regardless of industry, Customer Satisfaction is one of the most important elements of a successful business, whether you’re a major retailer, wireless carrier, healthcare provider, or any in nearly any other vertical. A staggering 91% of unhappy customers will never purchase from you again.
Fonolo
NOVEMBER 19, 2019
This is highly advantageous for brands and companies, as they don’t have to worry about a customer, such as a senior citizen, to have access to WiFi or even a wireless data plan. They can still participate in your call-back strategy and join the virtual queue to receive convenient call-back notifications even on a flip phone. .
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