Hodusoft

JUNE 17, 2021

HoduCC – the Call & Contact Center software by HoduSoft has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital Markets Report. Very reliable software.” – Adetayo C, From Gambling and Casino industry.

Marketing 98

Marketing Contact Center Telecommunications Call Center 98

Hodusoft

SEPTEMBER 3, 2019

With high scalability and feature-rich contact center software HoduCC, our client can serve the customer in a better way. The company is looking forward to serving enterprise clients with its best-in-class VoIP-based communication software solutions.

voip 40

voip call center software Contact center software Call Center 40

Hodusoft

MARCH 10, 2022

As a fast-growing business software company, we are on a mission to help thousands of organizations across the globe in driving their businesses forward by improving customer experiences,” Kartik Khambhati, HoduSoft Co-Founder & CBDO said. HoduCC, the Call and Contact Center software , has achieved 4.8

call center software 52

call center software Call Center Contact center software Interactive Voice Response 52

NobelBiz

OCTOBER 17, 2023

Power Your Contact Center with Work-From-Home Excellence Work-from-home (WFH) in contact centers enhances employee productivity, offers business flexibility, and maintains continuity during disruptions. Customers experience longer wait times, leading to frustration and potential loss of business.

Call Center 59

Call Center Management Contact Center Analytics 59

ViiBE Blog

MAY 13, 2021

In contrast, others make outbound calls to customers, and some even do both. Regardless, similar technology is critical to the proper functioning of the call center. No matter the kind of call center, ensuring a positive call center experience is crucial to a customer’s experience with a company.

Call Center 52

Call Center Technology virtual call center Interactive Voice Response 52

NobelBiz

MAY 22, 2022

Pro Tip: To have a good overview of what else to consider, consult this list with the top 10 risk factors for contact centers. Sync your call center software with your workforce The contact center software plays a central role in your workforce management process.

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call center workforce Call Center Management Gamification 52

Fonolo

FEBRUARY 7, 2013

Non-customer-centric contact center software will impact your agents’ efficacy. Even the long-established leaders in the space have struggled to come up with in-built solutions to help contact centers mitigate long hold times. ” Problem solved.

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Call Center Interactive Voice Response Wait times Abandon rate 62