Ten Reasons You Should Never Outsource Your Call Center
Expivia
OCTOBER 14, 2020
If that person does not have a lot of experience understanding call center metrics, it can become very confusing and frustrating to understand the terminology that different vendors are trying to tell you. You Say No to Calibrations or Monitoring. Your partnership with an Outsourcer should be just that: a partnership. Is it Marketing?
Let's personalize your content