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The Two (or Four) Main Types of Call Centers

TeleDirect

TeleDirect , a recognized leader and innovator in the call center & business process outsourcing (BPO) field, has assisted hundreds of clients with our proven customer communication platform. For busy companies, these processes can be burdensome and costly.

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Big Event Planned? Dial Up a Call Center for a Streamlined, Successful, Stress-Free Experience!

TeleDirect

From promoting new products & services to attracting customers at trade shows and conventions, what happens before your seminar is just as important as your presentation during the main event. Assessing all planning work prior to your show or seminar is challenging enough. Seminar assistance. The post Big Event Planned?

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Celebrating 25 Years of EXPO RC

Anexa BPO

The theme of this year’s EXPO RC was “Innovation and Digital Transformation,” and the event featured a wide range of workshops, seminars, and panel discussions on topics such as artificial intelligence, chatbots, and customer experience management.

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Best Practices for Call Center Quality Assurance

TeleDirect

TeleDirect, the leader in business processing outsourcing (BPO) call center services, takes quality seriously. If you’re having a seminar or important meeting, client attendance is everything. Get the BPO expertise you need with TeleDirect’s call center services and other outsourced solutions.

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Anytime, All-the-Time Availability & On-Point Promotion – How TeleDirect Optimizes Event Reservations and Bolsters Business Growth

TeleDirect

If your reservations aren’t up to speed, the best seminar or event content in the world won’t matter. With TeleDirect , our outsourced reservation solutions are an effective, affordable option for any sized business or non-profit organization. . Industry seminars. You need people in the seats. Insurance firm promotions.

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Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

TeleDirect , a premier business process outsourcing (BPO) provider of call center platforms and other critical client communication tools, offers expertly outsourced inbound call centers and outbound call centers. Want to ensure your next big seminar gets the most people in the seats? Order processing.

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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

And one of those things doesn’t involve your own internal processes; an outsourced call center solution just might be the best decision you’ll make to reach your business goals in the new year! How can a professional outsourced call center do all this and more? It all starts with getting the right assistance.