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The Two (or Four) Main Types of Call Centers

TeleDirect

TeleDirect , a recognized leader and innovator in the call center & business process outsourcing (BPO) field, has assisted hundreds of clients with our proven customer communication platform. Inbound call centers assist with everything from order processing to customer service and more.

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Big Event Planned? Dial Up a Call Center for a Streamlined, Successful, Stress-Free Experience!

TeleDirect

From promoting new products & services to attracting customers at trade shows and conventions, what happens before your seminar is just as important as your presentation during the main event. Assessing all planning work prior to your show or seminar is challenging enough. Seminar assistance.

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Celebrating 25 Years of EXPO RC

Anexa BPO

The theme of this year’s EXPO RC was “Innovation and Digital Transformation,” and the event featured a wide range of workshops, seminars, and panel discussions on topics such as artificial intelligence, chatbots, and customer experience management.

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Anytime, All-the-Time Availability & On-Point Promotion – How TeleDirect Optimizes Event Reservations and Bolsters Business Growth

TeleDirect

If your reservations aren’t up to speed, the best seminar or event content in the world won’t matter. Industry seminars. TeleDirect’s expertise in outsourced call center platforms and streamlined customer communication is the result of our proven support systems and professional live agent support. You need people in the seats.

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Best Practices for Call Center Quality Assurance

TeleDirect

TeleDirect, the leader in business processing outsourcing (BPO) call center services, takes quality seriously. If you’re having a seminar or important meeting, client attendance is everything. It’s a critical driver of our success – which translates into big advantages for all of our clients.

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Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

TeleDirect , a premier business process outsourcing (BPO) provider of call center platforms and other critical client communication tools, offers expertly outsourced inbound call centers and outbound call centers. Want to ensure your next big seminar gets the most people in the seats? Order processing.

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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

TeleDirect’s call center platform has plenty of built-in business-friendly tools and resources to boost revenue, increase customer satisfaction, and help you re-focus on what you do best! How can a professional outsourced call center do all this and more? It all starts with getting the right assistance.