Global Response

JANUARY 23, 2023

Increase our inbound sales leads in 2023.” Increase our inbound sales leads by 30% in Q1 compared to Q1 of 2022.” And of course, this makes sense—satisfied customers are more loyal to your brand, making them more profitable for your business. Further, make sure your goals are actually attainable.

Customer Service 62

Customer Service outsourcing Self service Inbound sales 62

OctopusTech

SEPTEMBER 9, 2023

Call center outsourcing refers to a strategic business decision made by a company to delegate its customer support inquiries from a third-party source often called a Business Process Outsourcer (BPO) rather than hiring an in-house team of employees.

Best practices 62

Best practices outsourcing Call Center virtual call center 62

Anexa BPO

SEPTEMBER 2, 2022

While a lot is being said about customer experience in 2022, and how it is the single most compelling dynamic in driving success, what would it look like if we pulled back the CX curtain and took a deeper dive into the elements that go into building a powerful platform that supports exceptional customer experience?

Sales 52

Sales Real estate Outbound sales Business Process Outsourcing 52