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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

Like many companies and enterprises, you probably had a few pleasant surprises – and a few disappointments. Yearly fiscal targets rarely go as planned, but there are a few things you can do for 2019 to meet and exceed your business goals. How can a professional outsourced call center do all this and more?

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Service Spotlight Series: Why Hiring TeleDirect’s Call Center Should Be the Next Move for Your Retail Store

TeleDirect

TeleDirect’s business process outsourcing (BPO) services, specifically tailored to meet your current call center capacity, even while anticipating future growth! We’re the preferred provider for department stores, distribution centers, small kiosk establishments, and other retail businesses.

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Key Considerations When Choosing an Outsourced Call Center

TeleDirect

Figuring out how to strike the balance between attentive, on-point customer service and still taking care of your own business tasks is one of the most underrated challenges you’ll deal with. The solution? Expert-level, experienced outsourcing. How can live agent support assist your enterprise? Handle spillover volume.

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Choosing Top call center outsourcing vendors for small businesses

Vcaretec

More than half of consumers want their calls to be handled by the business in less than five minutes, according to current trends in customer experience. This is why it is crucial to seek assistance from a BPO contact center or BPO consultancy business.