aircall

JUNE 30, 2021

Many look to the company for ways to improve customer retention. Email: Ring’s Secret to Improve Customer Retention. For one thing, it sends new customers emails to share tips on properly setting up the product. However, Ring is not the only company to reap the rewards of its stellar customer retention strategies.

Customer retention 62

Customer retention Customer advocacy Wait times Brand ambassadors 62

SmartKarrot

APRIL 5, 2022

Be seen as an indispensable part of the customer’s organization, sharing insights and solving business problems tied to a digital experience. Prepare clear executive-level presentations for the team and senior management highlighting customer retention, adoption, and growth. Role: Director, Customer Success – Atlas.

Brand ambassadors 19

Brand ambassadors Customer advocacy Customer retention Enterprise 19

SmartKarrot

OCTOBER 12, 2022

Also, in an enterprise with multiple stakeholders, the post-sales B2B customer journey commences with the onboarding stage. This means you must perform customer advocacy to ensure that the existing customers become your brand ambassador and promote your brand. Then comes the adoption stage.

B2B 10

B2B Accountability Brand ambassadors Customer advocacy 10