Taking Customer Service From Good to Great!
CSM Magazine
APRIL 23, 2020
They were made to feel that they were nothing more than a person occupying a seat. The receipt was placed in my bag, and the cashier moved onto the next person. They knew that the number one complaint of passengers was lack of in-flight entertainment options, so they put a personal tv screen into the back of every seat.
52 
Let's personalize your content