Remove Brand ambassadors Remove Construction Remove Employee engagement Remove Personalization
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Guest Blog: Improve Company Culture By Listening to Your Employees

ShepHyken

Some ideas for fostering the line of communication for your employees are: Focus on personal awareness and understanding. Continually ask questions that allow them to express their unique strengths and their personal goals within the company. Don’t make the corporate brand and the personal brand compete.

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The Strong Link Between Engagement, Retention, and Career Pathing: Examples of Employee Development Plans that Give your Contact Center Agents a Reason to Stay and Work Hard

SharpenCX

The Importance of Providing an Employee Development Plan. Employee engagement and retention are closely linked. They feel a stronger bond to their organization’s mission and purpose, making them more effective brand ambassadors. What does an Employee Development Plan Look Like? Sounds pretty great, right?