CX Trends You Need to Watch in 2018 [White paper]
Fonolo
JUNE 14, 2018
No need to feel defeated, though: Certain trends are emerging that businesses should set a course to follow this year to vie for the number one spot. Put your hands firmly on the controls and press ‘Start’ on the top CX trends you need to be watching in 2018. Working to improve chatbot technology is a trend to consider this year.
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