IdeasUnlimited

MARCH 6, 2024

This is where IdeasUnlimited, a leading provider of call center support services, carves its niche. With a decade-long history of excellence, IdeasUnlimited has been instrumental in transforming the customer service landscape for businesses worldwide. Embrace the future of customer support with IdeasUnlimited.

Customer Support 105

Customer Support Brand ambassadors Call Center Enterprise 105

Totango

JUNE 23, 2020

There has never been a more important time to understand what is going through your customers’ heads. The COVID-19 pandemic has created uncertainty across the market and enterprises of all kinds are looking for a solid understanding of their customer base as they prepare for recovery. Regularly Survey Customers.

Best practices 62

Best practices Brand ambassadors Surveys Enterprise 62

Netomi

APRIL 7, 2022

A shared inbox that connects team email, live chat, Facebook Messenger, and more to one universal inbox, so support teams are able to manage and reply to conversations in one place. Best for businesses of all sizes – early stage, small businesses and enterprises. What makes Intercom one of the best Zendesk alternatives?

CRM 52

CRM Brand ambassadors Analytics Chatbots 52

aircall

JANUARY 27, 2017

When a customer repeatedly chooses to do business with you, it’s because your product adds value to their professional or personal lives, and because your customer service left them satisfied and cared-for. What is personalized customer service? However, it can pay off remarkably when it comes to personalized customer support.

Personalization 83

Personalization Customer Service Brand ambassadors Analytics 83

Tethr

OCTOBER 2, 2020

A cheat-sheet on how to improve your customer effort score with Tethr. One customer interaction can undermine an entire customer experience. Today’s customers are engaging everywhere: from social media and open text messengers to live chatbots, email and SMS. Especially the last part of that interaction.

Customer effort 105

Customer effort Customer Care Coaching Surveys 105