Brand ambassadors Call center experience Management Morale 
SharpenCX
JULY 28, 2021
Low pay ruins the call center experience (and business results) with: Poor performance Low morale Absenteeism Higher attrition (and the costs that go with it). And, when we feel underpaid as an employee, it’s bound to affect our morale and loyalty to our workplace. The list goes on. Fearful about job security?
Outsource Consultants
NOVEMBER 29, 2021
This has created improvements to team efficiency, bottom-line revenue, and agent morale. But if you’re able to manage the increase of candidate volume, your business will have access to a much deeper pool of talent. Consider LMS or gamification platforms to help raise morale around ongoing remote training and work. What’s more?
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