Tethr

DECEMBER 29, 2020

Here are our top ten blogs of 2020: 10. Power and Tethr collaborate to fuel customer experience insights. Any list of our top ten blogs would be incomplete without mention of our partnership with J.D. Power’s industry data with the voice of customer insights from Tethr. QA measures customers actually care about.

Analytics 72

Analytics Call Center Enterprise Sales 72

Nicereply

MARCH 14, 2023

Every customer support manager has a busy life. But when you’re fighting product fires , helping customers, and managing a team, you can’t afford to waste time on unhelpful books. From strategic plans, to presentations, to customer emails, to training material for their team—the writing never ends. You need proven work.

Management 98

Management Call Center Metrics Entertainment 98

JustCall

FEBRUARY 25, 2020

Chatbots and not trained humans are interacting with customers now. Financial services must be technologically updated if your aim is NOT to lose hold of customers. When designing a productive tech stack for financial services, this blog post will walk you through the 3 must-haves : The software categories to keep in mind.

Finance 59

Finance CRM Accountability Sales 59