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Call Center Outsourcing: Pros, Cons, and Best Practices

OctopusTech

These countries outsource their call center operations from less expensive countries like Asia to manage their budget and ease their business operations for a cost-effective business solution. The dedicated call centers handle day-to-day customer queries such as solving credit card issues, checkout process problems, and many more.

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Auto Dialer Software: What is Auto Dialer and When to Use it

JustCall

The auto dialer acts as a co-pilot for sales teams. The ideal software for outbound sales campaigns, an auto-dialer increases sales productivity by as much as 200%. An auto dialer is software that dials up each contact from your database. Think of the outbound sales campaigns as the manufacturing process.