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How to Use Artificial Intelligence for Better Outbound Sales and Telemarketing

Outsource Consultants

How to Use Artificial Intelligence for Better Outbound Sales and Telemarketing. Companies can create automated emails and pre-recorded sales calls, but these strategies are never as effective as a real, human salesperson making a call and creating a connection with the client. What makes a salesperson successful? We can help!

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Outbound Dialer Types in the Contact Center

Voiptime

We, as most marketing specialists, recognize and understand the impact of outbound sales strategies and their ability to bring new clients and deals. In this blog, we’re going to describe the types of tools that are irreplaceable if you choose outbound marketing as one of the fundamental tools for your business.

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4 Sales Habits that Scare Your Customers and Capsize Your Outbound Sales

TLC Associates

However, we’ve found that successful outbound sales acquisition is well within the realm of possibility – they just need to be equipped to overcome the horror stories of the ghost of cold calls past. For those consumers who need more coaxing, the goal is distribute your sales communications via the voice channel, email, or both.

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How to Optimize Omnichannel Performance in the Contact Center

Monet Software

Blended agent assignments have been a staple of the contact center since the advent of automated call distribution (ACD) systems. Enabling outbound agents to fill in on inbound lines when call volumes spike, for example, has offered valuable options for enhancing call center metrics, like service levels and abandonment rates.

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The importance of audio quality for contact centers

Spearline

And how could poor audio quality be affecting your contact center? For outbound sales and marketing calls or agent call-backs, customer experience can similarly suffer from poor audio quality, but so also can average call times – with an immediate impact on your bottom line.

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Do What You Do Best and Outsource the Rest: How Contact Center Outsourcing Boosts Your Business

TLC Associates

Below we explore more specific areas of your business that can be outsourced to a contact center so you can get back to what you do best. . Outsource Your Outbound Sales. Worried you’ll lose control of your outbound sales program if you outsource? Check out our Outbound Sales case study.

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How to Calculate Your Total In-House Contact Center Costs

TLC Associates

You’ve likely thought that very question (or a variation of it) while talking to vendors about outsourced contact center solutions. Yet there’s another equally important follow-up question you need to ask: “how much do in-house contact center operations cost me?”. Your Contact Center Location Costs.