Blog Contact Center Contact center software Telemarketing 
Hodusoft
JANUARY 24, 2023
Telemarketing Software: Features, Benefits, and Implementation When the concept of telemarketing began in the 1950s, telephonists, or switchboard operators as they were known back then, used traditional phone systems to call prospects. Things, however, took a complete turnaround after the invention of telemarketing software.
VocalCom
SEPTEMBER 25, 2017
Telemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers. However, effective telemarketing should never be about being aggressive. Here are six golden rules for effective telemarketing that sales agents should follow. Revise telemarketing strategies.
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VocalCom
SEPTEMBER 25, 2017
Telemarketing can be a difficult practice, as agents may fear rejection while potential customers are weary of annoying callers. However, effective telemarketing should never be about being aggressive. Here are six golden rules for effective telemarketing that sales agents should follow. Revise telemarketing strategies.
NobelBiz
JANUARY 16, 2024
Are you struggling to boost customer satisfaction, enhance agent efficiency, or increase lead generation in your contact center? So, as a call center owner, manager or supervisors how do you tackle these difficult challenges and improving the overall performance within your contact center?
NobelBiz
MAY 2, 2023
Welcome to this insightful blog post, where we discuss building a successful outbound lead generation strategy for contact centers. If an outbound campaign works with a list of 500 leads and only 50 persons answer back, the Contact Rate for that particular campaign will be 10%. And no wonder. And no wonder.
Spearline
NOVEMBER 9, 2021
Contact center software has some fantastic functions that leverage CLI presentation to improve business performance for inbound and outbound calls. Increasingly, contact centers rely on virtual hold technology to manage queues, enhance customer experience and improve operations. Your solution?
NobelBiz
JUNE 5, 2023
Inbound lead generation includes blogging, SEO, social media, PPC. Outbound Lead Generation In a call center, outbound lead generation is typically achieved through direct communication with prospects, usually via telephone calls. Using the Right Contact Center Technology Technology plays a vital role in lead generation.
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