TeamSupport

JUNE 9, 2020

If you are a part of a B2B (business-to-business) customer support operation, you have workflows in place whether you realize it or not. Ask yourself one question: When is the last time you’ve truly tried clearing out the clutter of your support workflow? Let’s get to work!

B2B 59

B2B Self service Customer Support Personalization 59

aircall

OCTOBER 11, 2022

That, combined with consistent time management, focus strategies, collaborative alignment, goals, and expectations-setting, plus clear ways of measuring efficiency. 1: Keep Multitasking to a Minimum: Your Brain Will Thank You, and You’ll Actually Be More Productive. How to reduce multitasking in support teams: The Pomodoro Technique.

Customer centricity 118

Customer centricity CRM Sales Analytics 118

Nicereply

FEBRUARY 29, 2024

So, it doesn’t come as a surprise to see brands obsessing over creating a seamless end-to-end customer experience or working towards improving the existing workflow while considering user behavior. 11 Proven Tactics to Improve Customer Experience for Your Brand 1. This can be issuing a refund or canceling an order.

Customer Experience 59

Customer Experience Journey mapping Analytics Feedback 59

JustCall

FEBRUARY 5, 2020

In this blog post, we will talk about the various tools that you must have in your education tech stack, and with features that you must look out for if you want to bring more growth in your business. automation and workflows. Establishing such workflow helps retain your potential customers. loss of tracks of leads.

Education 84

Education CRM Sales Accountability 84