Global Response

APRIL 17, 2023

And with 68 million US residents speaking another language besides English at home, multilingual support isn’t just an added bonus for the customer experience. Multilingual support can also improve your customer service overall, by improving conversion rates, lowering call attrition, and so on.

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Outsource Consultants

OCTOBER 2, 2018

Contact centers in these cities employ thousands of agents who speak perfect English in addition to their native Spanish. This makes these vendors excellent options for a company seeking to provide quality bilingual customer experiences. Technology. Health and beauty. Travel and hospitality. Restaurant/food.

outsourcing 52

outsourcing Contact Center Bilingual agents Automotive 52

Global Response

JUNE 20, 2023

Aside from its reputation as a beautiful vacation destination just a few hours from Europe, Tunisia has also established itself as a business and technology hub in Northern Africa. Consider that the Tunisian workforce offers educated, multilingual workers who are well-trained in providing quality customer service.

Call Center 62

Call Center outsourcing Bilingual agents Education 62

Global Response

JULY 17, 2023

Cloud-based solutions are paving the way for modern call centers to become more efficient, reduce operating expenses and deliver superior customer experiences. Save money and increase sales with a brand-obsessed, people-first team that delivers a high-touch, superior customer experience, every time. Here’s how.

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call center solutions Call Center Bilingual agents Analytics 62