Bilingual agents Customer Experience Customer Service Scripts 
IdeasUnlimited
APRIL 21, 2022
Customer service continues to be a key factor in the success for most businesses. Handling customer queries on a daily basis is crucial for B2C and even B2B companies that rely on high value clients for their revenue and continued operations. Customers are the most crucial aspect of any successful business. Introduction.
Balto
SEPTEMBER 29, 2022
Consider the following: Spanish is the second most spoken language in the world Hispanics are known for being brand loyal Providing first-rate service in Spanish translates to positive CX (customer experience) Immediately and better accommodating the Spanish-speaking market is a massive opportunity for businesses to get a one-up on competitors.
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