Certified Languages International

AUGUST 10, 2021

Maybe you don’t think you need telephone interpretation services for your call center. Maybe your bilingual agents are enough. But just because you’re doing well now without telephone interpreting services, doesn’t mean your customers won’t expect you to have multilingual support in the future. .

Call Center 52

Call Center Bilingual agents Customer Care Contact Center 52

BlueOcean

OCTOBER 4, 2023

The same is true for first call resolution and average handle times. Data from ICMI also reveals that 76% of call center professionals believe bilingual support improves the customer experience, brand loyalty, and customer satisfaction. The most recent census reports that 21.4% It’s our thing.

Customer Support 124

Customer Support Bilingual agents outsourcing Contact Center 124

Outsource Consultants

OCTOBER 2, 2018

This growth has been driven largely by demand for bilingual call center services (Spanish and English), reduction in telecom rates, the emergence of the Internet, and the highly skilled, college-educated labor force. Due to Belize’s fixed currency rate, your company can reduce your overall call center costs at a stable rate.

outsourcing 52

outsourcing Contact Center Bilingual agents Automotive 52

Global Response

NOVEMBER 14, 2023

There are a variety of options for offering multilingual service, including: working with an onshore team that hires multilingual agents working with a nearshore or offshore team where agents frequently speak the languages you need for your customers as well as English (i.e.

Call Center 62

Call Center Bilingual agents outsourcing Telemarketing 62