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6 Reasons to Avoid Hiring a Call Center (and How to Overcome Them)

Global Response

While onshore agents offer native fluency, even nearshore agents may have native or near-native fluency from growing up in close proximity to the US. Want to see how our call center teams can help supercharge your customer service efforts and meet your goals? FAQs How do call centers handle multiple languages?

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9 Benefits of Cloud-Based Call Center Solutions

Global Response

Considering switching to a cloud-based call center solution? Compared to legacy solutions, or on-premise contact centers, cloud-based solutions make much more sense—and offer a lot more flexibility—for today’s market.