Big data, Calibration and Telecommunications

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Big data

Calibration

Telecommunications

Sunshine Financial ServiceCommitted to Excellence

COPC

APRIL 20, 2020

As a diversified BPO, Sunshine Financial Service touches many different industries including finance, telecommunications and IT, among others. Calibrate QAs using a quantified approach. Establish structured analysis and improvement processes based on customer feedback. Measure CSAT and DSAT at the program level.

Calibration

Calibration Business Process Outsourcing Telecommunications outsourcing

Model management for LoRA fine-tuned models using Llama2 and Amazon SageMaker

AWS Machine Learning

NOVEMBER 14, 2023

In the era of big data and AI, companies are continually seeking ways to use these technologies to gain a competitive edge. At the core of these cutting-edge solutions lies a foundation model (FM), a highly advanced machine learning model that is pre-trained on vast amounts of data.

Management

Management APIs Best practices Calibration

Customer Contact Central

Sunshine Financial ServiceCommitted to Excellence

Model management for LoRA fine-tuned models using Llama2 and Amazon SageMaker

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